Legal

Terms of Service

Last updated 4 June 2026

These Terms of Service ("Terms") govern your use of the services provided by LeanOnMe, operating under the legal name LeanOnAI Inc. ("we", "us", or "our"). By accessing or using our website, platform, and related products (together, the "Services"), you ("you" or "your") agree to be bound by these Terms. If you do not agree, do not use the Services.

1. What LeanOnMe is

LeanOnMe provides behavioural due diligence and founder operating intelligence for venture investors. Our Services include a structured, progressive assessment that founders and teams complete over a defined period, and the resulting signals, evidence and summaries delivered to the investor, fund, accelerator or other organisation that commissioned the assessment ("Client").

2. Nature of the Services and important limitations

The assessment provides structured, evidence-based information intended to support investor decision-making. It is not, and must not be relied on as:

• a clinical, medical or psychological diagnosis or assessment;
• a personality test, lie-detection tool, or interrogation;
• therapy, counselling, coaching, or mental-health support;
• a guarantee or prediction of any founder's, team's or company's future performance or success.

Outputs are interpretive indicators derived from self-reported responses. They are designed to add transparency to, and to support, the investor's own diligence and judgment. They do not replace that judgment. Any investment, diligence, portfolio or personnel decision is made by the Client alone, and the Client is solely responsible for it.

3. Eligibility

The Services are intended for business users acting in a professional capacity, including investors and the founders and team members who complete an assessment. You must be at least 18 years old and have authority to enter into these Terms on your own behalf or on behalf of the organisation you represent.

4. Assessment participation

Where a founder or team member completes an assessment, participation may be requested by a Client as part of a diligence or portfolio process. By participating you agree to provide accurate and truthful responses. Participation is voluntary and you may withdraw at any time; withdrawal may affect the Client's diligence process, and does not affect the lawfulness of processing carried out before withdrawal. The basis on which we handle assessment data is set out in our Privacy Policy.

5. Accounts and security

Some features require an account. You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for maintaining the security of your own devices and connections. We are not liable for losses arising from your failure to do so.

6. Acceptable use

You agree not to misuse the Services, including by providing false information, attempting to reverse-engineer or extract our methodology, interfering with the operation or security of the Services, infringing the rights of others, or using the Services for any unlawful purpose.

7. Intellectual property

All content, software, methodology, assessment design, rubrics, scoring logic and the underlying knowledge base are owned by LeanOnAI Inc. or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services and any reports delivered to you for your own internal business and decision-making purposes only. You may not copy, distribute, resell, publish or create derivative works from our content or methodology without our prior written consent.

8. Confidentiality of reports

Assessment outputs and reports are confidential. A Client may use them internally for the purpose for which the assessment was commissioned and must not disclose them externally except as required by law or with appropriate consent.

9. Payments

We currently operate on a business-to-business basis. Fees, billing and related payment terms are set out in the agreement entered into with each Client.

10. Service availability

We aim to keep the Services available but do not guarantee uninterrupted or error-free access. We may modify, suspend or discontinue features at any time. The Services are provided "as is" and "as available", without warranties of any kind to the maximum extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, LeanOnAI Inc. is not liable for any indirect, incidental, consequential or punitive damages, or for any decision made, or not made, on the basis of the Services or any report. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify LeanOnAI Inc. against claims and damages arising from your use of the Services or your breach of these Terms.

13. Data protection

We process personal data in accordance with the GDPR, South Africa's POPIA, Delaware's data protection law and other applicable laws, as described in our Privacy Policy.

14. Suspension and termination

We may suspend or terminate access for any user who breaches these Terms or misuses the Services.

15. Disputes

If a dispute arises, please contact us first so we can try to resolve it directly. Disputes may be resolved through mediation or arbitration before any legal action. This does not affect your statutory rights.

16. Governing law

These Terms are governed by the laws of the State of Delaware, USA, and disputes are subject to the jurisdiction of the Delaware courts, without prejudice to any mandatory consumer or data protection rights you have under your local law.

17. Changes to these Terms

We may amend these Terms from time to time. Changes take effect when posted to our website. Continued use of the Services after changes constitutes acceptance.

18. Contact

For questions about these Terms, contact us at hello@leanonme.ai.

Legal

Privacy Policy

Last updated 4 June 2026

This policy sets out how LeanOnAI Inc. handles personal data when you use our website and Services.

Who we are

LeanOnAI Inc. ("LeanOnAI", "LeanOnMe", "we", "us", or "our"), of 16192 Coastal Highway, Lewes, DE 19958, USA, is the data controller responsible for the personal data described in this policy. You can reach us at hello@leanonme.ai.

Scope

This policy explains how we handle personal data when you visit our website, contact us, book a meeting, or take part in a LeanOnMe behavioural assessment. We act for investors and other organisations ("Clients") who commission assessments of the founders and teams they work with.

Which laws apply

We aim to comply with the EU/UK General Data Protection Regulation (GDPR), South Africa's Protection of Personal Information Act (POPIA), Delaware's Personal Data Privacy Act (DPDPA), and other applicable data protection laws.

What is personal data

Personal data is information that can identify a natural person, such as a name, email address, telephone number, or IP address.

What we collect

a) Data you give us

• Contact and enquiry details when you email us or use a contact form (such as name, email, organisation, and the content of your message).
• Scheduling details when you book a call. We use Calendly for scheduling; your booking information is processed by Calendly and by us.

b) Assessment data

• Responses you provide during an assessment, submitted by voice or text over the assessment period.
• The behavioural signals, evidence and summaries we derive from those responses.

c) Data collected automatically

• Limited technical data such as IP address and pages visited, generated when you use the website.

Our website is a static site hosted on Netlify. It loads no optional cookies (see our Cookies Policy).

How we use personal data and our legal bases

• To respond to enquiries and arrange meetings — on the basis of your consent or steps taken at your request before entering an agreement.
• To deliver assessments and generate reports for the commissioning Client — on the basis of the agreement under which the assessment is carried out, and your consent where required.
• To operate, secure and improve our Services — on the basis of our legitimate interests, where these are not overridden by your rights.
• To meet legal obligations and prevent fraud or misuse.

Automated and AI-assisted processing

Our assessment uses automated and AI-assisted analysis to evaluate responses and generate behavioural signals, evidence and summaries. These outputs are decision support for the commissioning Client. They are interpretive indicators, not determinations, and are reviewed and contextualised by a person. Any investment, diligence or personnel decision is taken by the Client exercising its own judgment; LeanOnMe does not make such decisions.

Where the GDPR applies, we do not subject you to a decision producing legal or similarly significant effects based solely on automated processing without a lawful basis and appropriate safeguards. You may request human review of, express your view on, and contest outputs that concern you.

Who we share data with

• Clients: assessment outputs and reports are shared with the investor or organisation that commissioned the assessment, for their internal decision-making.
• Service providers: trusted providers who help us run the Services (for example hosting, scheduling and communications), under contracts that require them to protect the data and use it only on our instructions.
• Authorities: where required by law.

We do not sell your personal data.

International transfers

We are based in the USA and may process data in the USA, the European Union and other jurisdictions. Where data is transferred across borders we put appropriate safeguards in place, such as standard contractual clauses and data processing agreements. For individuals in South Africa, LeanOnAI may transfer personal data to and process it in jurisdictions outside South Africa in accordance with section 72 of POPIA, supported by appropriate safeguards and contractual and technical measures.

How long we keep data

We keep personal data only as long as needed for the purposes described here, to meet legal or regulatory obligations, or until you ask us to delete it, after which it is securely deleted.

Security

We use technical and organisational measures, including encryption in transit, to protect personal data.

Your rights

Depending on where you are, you may have the right to access, correct, delete, restrict or object to processing of your personal data, to data portability, to withdraw consent, to request human review of automated outputs, and to complain to a supervisory authority. To exercise any right, contact hello@leanonme.ai. We aim to respond within the timeframes required by applicable law (generally within 30 days).

What we do not do

• We do not sell your personal data.
• We do not knowingly direct the Services to, or collect data from, children.
• We do not process special categories of personal data without an appropriate lawful basis.

Supervisory authorities

• Delaware Department of Justice (Attorney General)
• Information Regulator (South Africa)
• Your local data protection authority in the EU/EEA or UK

Data breaches

If a breach affects your personal data and is likely to create a risk to you, we will notify the relevant authority and, where required, affected individuals, without undue delay.

Changes

We may update this policy from time to time. The "last updated" date above will change accordingly.

Contact

For any question about your personal data, contact hello@leanonme.ai.

Legal

Cookies Policy

Last updated 4 June 2026

This Cookie Policy explains our use of cookies and similar technologies. It reflects the EU/UK ePrivacy rules ("PECD"), applicable United States state privacy laws (including Delaware's Personal Data Privacy Act and, where relevant, California's CCPA/CPRA), and South Africa's POPIA. Read it together with our Privacy Policy.

What cookies are

A cookie is a small text file placed on your device by a website. On each return visit, your browser sends the relevant cookies back to the website's server. Cookies fall into two broad groups.

Essential cookies

Necessary for a website to work properly and securely. Without them, certain features would not function.

Optional cookies

Not necessary for the site to work, and requiring your consent. These include functional cookies (remembering preferences), analytics and performance cookies (measuring and improving the site), and advertising or targeting cookies.

Our current approach

Our website is a static site and we have chosen not to place optional cookies on it. Because we use no functional, analytics or advertising cookies, no cookie consent is required. We may revisit this if we introduce such tools in future, and we will update this policy and seek consent where needed.

United States and other regions

Because we set no analytics, advertising or targeting cookies, we do not "sell" or "share" personal information, and we do not run targeted or cross-context behavioural advertising, as those terms are defined under US state privacy laws. There is therefore nothing to opt out of in that respect. We do not currently respond to browser "Do Not Track" signals. The same position applies under POPIA and the EU/UK rules.

Third-party services

If you choose to book a meeting with us, you will be taken to Calendly, which is operated by a third party and may set its own cookies on its own pages. That activity is governed by Calendly's own policies, not ours.

Managing cookies

You can control or delete cookies through your browser settings at any time. Blocking essential cookies may affect how websites function.

Contact

Questions about this policy can be sent to hello@leanonme.ai.

Legal

Imprint

Last updated 4 June 2026

Company information

Registration

Represented by

LeanOnAI Inc. is a corporation registered in the State of Delaware, USA. United States law does not require a website imprint; this page is provided for transparency and for visitors in jurisdictions that expect one.